Supporting Every Customer at Scale: The Curve Project Story
How Curve Project used Clevertar's AI assistant to handle customer enquiries at scale, reducing pressure on their team while lifting average order value and conversion.
TWL - 35% uplift in AOV
TWL’s AI sales assistant, Coach Lou, guided shoppers 24/7 with personalised support, driving a 35.68% lift in AOV and converting 45.37% of assisted customers, while keeping customer service efficient.
Smarter Sustainable Shopping - Renow Outlet
Renow Outlet’s AI assistant, Renow Chat, provided real-time, brand-aligned support to shoppers, increasing AOV by 34.7% while handling thousands of enquiries.
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" It’s made our business more efficient and been able to drive sales 24 hours a day 7 days a week. We gave our AI agent a name, we called it Coach Lou. Her tone was very authoritative, knowledgeable and supportive. Our customers love it, they are able to get the information they need, when they need it"
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Ben
Co-founder at TWL
“We can’t be open 24/7, but Grace, our AI bot created by Clevertar, makes sure our customers always get instant support.”
Mark Fazio
General Manager, Mate Telco
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“We’re genuinely happy with the solution so far and definitely see the value it brings. It’s been exciting to see how well it’s engaging with our customers — the traction has been very encouraging.”
Marina Maalouf
Director of Ecommerce & Digital
How we built chatbot Zoe in 6 days to respond to COVID-19
Zoe helped SA Health provide 24/7 COVID-19 guidance, reducing call volumes and giving the public quick, reliable answers .
MATE – 179k users served
Grace, delivers 24/7 support, resolving technical issues, account queries, and sales enquiries. She keeps customers happy and frees the team to focus on high-value work.
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Fresh thinking, practical insights, and proven outcomes from across our work.
