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Retail

Retail

Personalization in Ecommerce Customer Service

Imagine visiting a store that feels like it already knows exactly what you want, the store clerks answer questions instantly, and provide a shopping experience tailored just for you.

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Retail

Supporting Every Customer at Scale: The Curve Project Story

How Curve Project used Clevertar's AI assistant to handle customer enquiries at scale, reducing pressure on their team while lifting average order value and conversion.

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Retail

TWL - 35% uplift in AOV

TWL’s AI sales assistant, Coach Lou, guided shoppers 24/7 with personalised support, driving a 35.68% lift in AOV and converting 45.37% of assisted customers, while keeping customer service efficient.

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Retail

Smarter Sustainable Shopping - Renow Outlet

Renow Outlet’s AI assistant, Renow Chat, provided real-time, brand-aligned support to shoppers, increasing AOV by 34.7% while handling thousands of enquiries.

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" It’s made our business more efficient and been able to drive sales 24 hours a day 7 days a week. We gave our AI agent a name, we called it Coach Lou. Her tone was very authoritative, knowledgeable and supportive. Our customers love it, they are able to get the information they need, when they need it"

Ben

Co-founder at TWL


“We can’t be open 24/7, but Grace, our AI bot created by Clevertar, makes sure our customers always get instant support.”

Mark Fazio

General Manager, Mate Telco

“We’re genuinely happy with the solution so far and definitely see the value it brings. It’s been exciting to see how well it’s engaging with our customers — the traction has been very encouraging.”

Marina Maalouf

Director of Ecommerce & Digital

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General

The Future of Post-Placement Support is Here: Outreach AI

An inside look at how Clevertar’s Outreach AI automates post-placement support, helps identify at-risk job seekers early

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Government

ABS Census – 24/7 help for millions

Chatbot “Claire” supported Australians through the national Census, deflecting live-agent load and keeping data submissions on track.

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Explore More Insights & Success Stories

Fresh thinking, practical insights, and proven outcomes from across our work.