How AI Enhances Personalization in Ecommerce Customer Service
Imagine visiting a store that feels like it already knows exactly what you want, where the store clerks answer your questions instantly, and provide a seamless shopping experience tailored just for you. This is no longer a futuristic dream but an online reality powered by artificial intelligence (AI).
The Future of Post-Placement Support is Here: Outreach AI
An inside look at how Clevertar’s Outreach AI automates post-placement support, helps identify at-risk job seekers early, and saves time for Workforce Australia providers.
ABS Census – 24/7 help for millions
Chatbot “Claire” supported Australians through the national Census, deflecting live-agent load and keeping data submissions on track.
How we built chatbot Zoe in 6 days to respond to COVID-19
Zoe helped SA Health provide 24/7 COVID-19 guidance, reducing call volumes and giving the public quick, reliable answers .
TWL - 35% uplift in AOV
TWL’s AI sales assistant, Coach Lou, guided shoppers 24/7 with personalised support, driving a 35.68% lift in AOV and converting 45.37% of assisted customers, while keeping customer service efficient.
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Fresh thinking, practical insights, and proven outcomes from across our work.
