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Health

Health

6 things to learn from COVID about customer experience

If the pandemic has taught us anything, it’s that empathy needs to be part of a modern customer experience.

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Health

How we built chatbot Zoe in 6 days to respond to COVID-19

Zoe helped SA Health provide 24/7 COVID-19 guidance, reducing call volumes and giving the public quick, reliable answers .

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" It’s made our business more efficient and been able to drive sales 24 hours a day 7 days a week. We gave our AI agent a name, we called it Coach Lou. Her tone was very authoritative, knowledgeable and supportive. Our customers love it, they are able to get the information they need, when they need it"

Ben

Co-founder at TWL


“We can’t be open 24/7, but Grace, our AI bot created by Clevertar, makes sure our customers always get instant support.”

Mark Fazio

General Manager, Mate Telco

“We’re genuinely happy with the solution so far and definitely see the value it brings. It’s been exciting to see how well it’s engaging with our customers — the traction has been very encouraging.”

Marina Maalouf

Director of Ecommerce & Digital

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Retail

Supporting Every Customer at Scale: The Curve Project Story

How Curve Project used Clevertar's AI assistant to handle customer enquiries at scale, reducing pressure on their team while lifting average order value and conversion.

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General

The Future of Post-Placement Support is Here: Outreach AI

An inside look at how Clevertar’s Outreach AI automates post-placement support, helps identify at-risk job seekers early

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Explore More Insights & Success Stories

Fresh thinking, practical insights, and proven outcomes from across our work.