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7 Must-meet chatbots serving Australia

Chatbots are no longer a novelty, they’re becoming a core part of the customer journey. It’s clear: AI assistants aren’t the future, they’re already here.

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ChatGPT and the Next Industrial Revolution

In this thought-provoking piece, ChatGPT signals the beginning of a new industrial revolution, one driven not by steam or electricity, but by language itself.

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Health

How we built chatbot Zoe in 6 days to respond to COVID-19

Zoe helped SA Health provide 24/7 COVID-19 guidance, reducing call volumes and giving the public quick, reliable answers .

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Retail

TWL - 35% uplift in AOV

TWL’s AI sales assistant, Coach Lou, guided shoppers 24/7 with personalised support, driving a 35.68% lift in AOV and converting 45.37% of assisted customers, while keeping customer service efficient.

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