Why am I not receiving Pulse notification emails?

Pulse notification emails can be configured in the Conversagent Admin Dashboard > Settings > Email Settings. If emails aren't arriving, verify you have activated them and confirmed the delivery frequency (daily, weekly, or monthly). When activating emails, you set a start date - ensure this date is not in the future, as emails begin from that specified date.

Additionally, these emails are for unread Pulse notifications only. If you read all notifications in the Admin Dashboard before the email sends, you will not receive an email that day.