What happens to the chatbot if I use all of my 'conversations' up? When does it reset?

Each Conversagent plan includes a monthly quota based on your subscription level. You can track your usage and reset date on the right-hand side of the Conversagent dashboard, where a colour-coded indicator shows how close you are to reaching your limit. You'll also receive email notifications as you approach your quota.
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If you exceed your quota:

• The chat interface will be automatically disabled and no longer visible to customers.
• An error message will appear in the Theme Editor, notifying you that your quota has been reached.
• Conversagent will remain disabled until your quota resets for the month or you upgrade your plan.
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To upgrade, simply click the upgrade option near your quota indicator in the dashboard or use the Plan section in the top menu to select a new tier.