Can I change the chatbot's name?

To update your agent's name, go to Training > Identity > Agent Name in the Conversagent admin dashboard. This name will appear in the top banner of the chat interface when customers interact with your assistant.
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To change the name your store is referred to within conversations, navigate to Training > Identity > Store Name in the same dashboard.
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Additionally, you can update the agent's name directly within the Theme Editor by selecting the Conversagent app on any page where it's installed.