In our latest video, Clevertar CEO Tanya Newhouse discusses how chatbots communicate effectively wit...
Tanya Newhouse presenting at ‘Bots and the Future of Customer Experience Summit’
We're excited to be a Gold Sponsor for the Virtual Event: Bots and the Future of Customer Experienc...
by Clevertar
“Why are some chatbots so dumb?” – how to make a chatbot that people actually want to talk to
A common reaction we see is ‘why are they so dumb?’ As the number of chatbots on the market grow...
by Clevertar
Chatbots and the ‘feminisation of technology’
I’d like to start by challenging the assumption that users automatically link female chatbots with...
by Clevertar
Helping Human’s be Human: How MATE’s very own Clevertar changed the game for both employees and customers.
Since going live Grace has assisted thousands of MATE's customers to learn about products or problem...
by Clevertar
SNPHN now offers mental health support via our Heathy Minds program
Healthy Minds has been developed by mental health and digital professionals to provide people psycho...
by Clevertar
We’re a finalist at the 2020 Digital Summit Awards
We've been nominated as a finalist for the Australian Government Digital Awards, in the category of ...
by Clevertar
Introducing Lara, our newest Clevertar
We are proud to announce the release of our newest Clevertar, Lara, who is ready and waiting to repr...
by Clevertar
Struggling with busy phone lines? How one employee answered 27k enquiries in 7 months.
The contact centre piloted an empathetic, efficient, and accurate way to automate conversations to s...
by Clevertar
Have you or a colleague ever said, “Why can’t our customers just READ THE WEBSITE? The answers are there!”
If you have, then maybe you or your team are fed up answering questions like, “Do I need a form fo...
by Clevertar
Chatbots at the Edge: A look under the hood of Clevertar infrastructure
Our team at Clevertar has just put the finishing touches on a service upgrade that will make our 3D ...
by Clevertar
Would you use your own products and services? A critical lesson from Slack’s Stewart Butterfield
Our team created a virtual interviewer called ‘Sophia’ to ask candidates questions to help quali...
by Clevertar
Six things we can learn from the Victorian COVID spike about customer experience
We’ve put together a list of cornerstones to help you get CX right amid the pandemic, because you ...
by Clevertar
See what’s new in the Clevertar™ virtual agent platform
We've added Natural Voice and new synthetic options, pass-through to web chat, webpage interactivity...
by Clevertar
Do we really need The Office? Why Clevertar rejected high density open-plan, and made working from home our new normal, for good.
Working from home, our team achieves the same outcomes as they previously did, while they enjoy zero...
by Clevertar
From overwhelmed phone lines to SA Health’s first virtual employee. How we built virtual agent Zoe in 6 days to respond to COVID-19
Zoe is a virtual agent that we built and launched in six days to help SA Health respond to a surge i...
by Clevertar
Clevertar named in CMO’s ‘7 innovative chatbots’ list
CMO has named Clevertar's COVID-19 virtual agent launched by SA Health as one of the top innovative ...
by Clevertar
Clevertar appears on the ‘Let’s Be Mates’ Podcast
Clevertar's Tanya Newhouse (CEO), and Matt Francis (Solutions Lead), recently appeared on the 'Let's...
by Clevertar
Maven and Clevertar launch virtual agent ‘May’
Clevertar has helped Maven deploy their newest team member 'May', who was designed to help busines...
by Clevertar
Webinar – Thinking about implementing a chatbot?
Learn how Clevertar is changing the face of customer service for government organisations....
by Clevertar