The contact centre piloted an empathetic, efficient, and accurate way to automate conversations to s...
Have you or a colleague ever said, “Why can’t our customers just READ THE WEBSITE? The answers are there!”
If you have, then maybe you or your team are fed up answering questions like, “Do I need a form fo...
by Clevertar
Chatbots at the Edge: A look under the hood of Clevertar infrastructure
Our team at Clevertar has just put the finishing touches on a service upgrade that will make our 3D ...
by Clevertar
Would you use your own products and services? A critical lesson from Slack’s Stewart Butterfield
Our team created a virtual interviewer called ‘Sophia’ to ask candidates questions to help quali...
by Clevertar
Six things we can learn from the Victorian COVID spike about customer experience
We’ve put together a list of cornerstones to help you get CX right amid the pandemic, because you ...
by Clevertar
See what’s new in the Clevertar™ virtual agent platform
We've added Natural Voice and new synthetic options, pass-through to web chat, webpage interactivity...
by Clevertar
Do we really need The Office? Why Clevertar rejected high density open-plan, and made working from home our new normal, for good.
Working from home, our team achieves the same outcomes as they previously did, while they enjoy zero...
by Clevertar
From overwhelmed phone lines to SA Health’s first virtual employee. How we built virtual agent Zoe in 6 days to respond to COVID-19
Zoe is a virtual agent that we built and launched in six days to help SA Health respond to a surge i...
by Clevertar
Clevertar named in CMO’s ‘7 innovative chatbots’ list
CMO has named Clevertar's COVID-19 virtual agent launched by SA Health as one of the top innovative ...
by Clevertar
Clevertar appears on the ‘Let’s Be Mates’ Podcast
Clevertar's Tanya Newhouse (CEO), and Matt Francis (Solutions Lead), recently appeared on the 'Let's...
by Clevertar
Maven and Clevertar launch virtual agent ‘May’
Clevertar has helped Maven deploy their newest team member 'May', who was designed to help busines...
by Clevertar
Webinar – Thinking about implementing a chatbot?
Learn how Clevertar is changing the face of customer service for government organisations....
by Clevertar
Clevertar and SA Health launch COVID-19 virtual agent
South Australians can now access instant and authoritative answers to their COVID-19 queries....
by Clevertar
Clevertar mulls capital raise to accelerate global roll-out
Clevertar, a private Adelaide-based Australian developer of intelligent virtual agents (IVAs), is co...
by Clevertar
COVID-19: Supporting our customers with urgent communication
At Clevertar, we believe that consumers should be able to access important information in the most e...
by Clevertar
Introducing Clevertar Natural Voice
More expressive, authentic and human! Our customers are already seeing the benefit, with their users...
by Clevertar
Attend our webinar: How to create Intelligent Virtual Agents for customer service impact
This info-packed webinar is an overview of Intelligent Virtual Agents (IVAs) and Clevertar technolo...
by Clevertar
Consumer and Business Services adds Claire to their website
Clevertar is proud to announce the launch of our virtual agent, Claire, to assist landlords and prop...
by Clevertar
We’re presenting at Delivering Customer Centric Contact Centres
Clevertar is pleased to announce that we'll be presenting and exhibiting at the Delivering Customer...
by Clevertar
MATE adds a Clevertar ‘virtual mate’ to help its customers 24/7
Clevertar is excited to announce the launch of its latest installation with Sydney-based telecommuni...
by Clevertar