Build vs Buy: Avoiding the Pilot Graveyard

A 45-minute working session for enterprise leaders in Australia exploring the growing AI Value Crisis: rising investment, stalled pilots, unclear differentiation, and increasing pressure to prove ROI. Walk away with the framework Clevertar uses to decide what to build internally vs partner externally, grounded in real-world outcomes and commercial learnings from TWL, Village Cinemas, Australian Lifeblood Red Cross and the Federal Government.

10th June

10:30 AM AEST

Marshall Cowan

Host, CEO of Clevertar

45 minutes

Live Zoom Workshop + Q&A

Marshall Cowan

CEO

20+ years in enterprise tech, six successful exits, drives Clevertar’s commercial strategy.

Reserve Your Spot

What you'll walk away with

A Decision Framework

Which AI projects to tackle internally vs partner on, grounded in real cost and risk data.

The MIT 95% Failure Stat

Where rollouts actually fall over and the specific moves that keeps you in the 5 %.

3 +  Success Stories / Case Studies

TWL, MATE Telecom, Curve Project - the build vs buy decision behind each, and their results.

The Brand Risk Playbook

What getting AI wrong actually costs, real examples of brand damage from rushed rollouts, and how to avoid it.
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FAQ

Who this is for ?

Retail and eCommerce leaders at $2M-$50M revenue, 50-200 employees.
Marketing, ops, CX or digital leaders responsible for the customer experience and the cost of running it.
Anyone who's been told to "do something with AI" by a board or CEO and isn't sure where to start.

Not for: agencies, AI vendors, or anyone looking to sell into Clevertar. We curate the room.

How long is it?

45 minutes. 30 minutes of content from Marshall, 15 minutes of open Q&A.

Will it be recorded?

Yes. Every registrant gets the recording, the slides, and a short written follow-up doc within 48 hours, whether you make it live or not.

Is this a sales pitch?

No. It's an education-first session built off 10 years of deploying AI agents for retailers. Marshall walks through the same framework he uses with paying clients. If you want to talk after, there's an optional 1-on-1 with him. That's it.

How is this different from cheaper AI chatbot tools?

Most $2K-a-month tools are LLMs in a wrapper. This session is about deciding when that's enough and when it isn't, because for some retailers it is, and for others it's a brand risk waiting to happen. We'll cover both ends honestly.

Who's running it?

Marshall Cowan, CEO of Clevertar. He has 20+ years in enterprise tech, six successful exits and currently drives Clevertar’s commercial strategy.

Can I bring my team?

Yes. One registration per person so we can keep the Q&A useful. Forward the link.

Register now

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