Automated ticket handling
Customers serviced 24/7
See Grace in action
What MATE says
"The customer is at the heart of everything we do at MATE and we focus each day on being better than the next as we know service is one of the biggest factors for customer loyalty. We can't be open 24/7 so Grace our AI bot created by the Clevertar team enables us to be open to service customers (current and new) around the clock.
We have chosen to expand Grace throughout our business as we know customers want instant answers while they are searching for services. Grace enables us to take advantage of all these situations and not leave the customer with an experience where we couldn't help them with their inquiry."
Mark Fazio, MATE General Manager