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News

Clevertar Attending Customer Experience Management Conference

Published On - May 17, 2019

Clevertar News
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Clevertar is pleased to announce that it is participating in the 12th annual Customer Experience Management Conference at Wentworth Sofitel in Sydney. The event will be held on 27th and 28th of May and it is Australia leading and longest running customer experience summit.

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Tags: 2019 Chatbots Conference Consumers Customer service Sydney Virtual agents
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Why this is important

How do we communicate with each another? Technology has opened up so many different channels, but none of them compare to what we’ve done since the beginning of time: communicating face-to-face through our voice, our face, and our body.

It’s personal, authentic, intimate even, and far more natural and satisfying than typing, swiping, or picking emojis. This is how we were meant to communicate; how we have been able to work together as a species to overcome all challenges. Face-to-face is how we make friends, close business deals, and inspire real change.

Of course, that’s also very different from how we interact with computers right now. It would be nice we could deliver the human touch everywhere, but all too often it appears infeasible. Modern technology offers significant advantages to cost, availability, and scalability. Can we teach our computers to communicate more like we do?

Perhaps we need to capture some of the magic of the face-to-face interaction and offer something that is optimally in tune with our native talents.

This is the vision and premise of Clevertar.

How technology is improving

There’s no natural communication without a voice and a body — so much meaning is conveyed through these modalities. But you don’t need to rush out and buy a robot.

Recent advances in personal computing have resulted in the ability to simulate a human body with great fidelity on a common device that you probably have in your pocket or hand right now. Add the ability to follow and respond to conversations, and you have a virtual agent, a digital human at your service. Clevertar is a world-leading provider of virtual agents.

Virtual agents are underpinned by decades of research in the human-computer interface field. Science tells us that they can have a significant positive effect on people’s health and well-being. Not only can they communicate meaning, but also attentiveness, affect, and empathy.

Interactions are more memorable, more impactful, and have been shown to change behaviour beyond what is possible with traditional user interfaces.

With our origins as a university-backed startup, Clevertar has a deep background in this space.

Why Clevertar is different

We strongly believe that the benefits of this technology should flow to everyone, and we have worked hard to create unique tools to deliver more virtual agents into the world.

Through integrations with advanced AI and other services that we support, the range of applications is vast and includes business, education, entertainment, and more. It’s a completely new and powerful channel of communication, modelled on the most original channel of them all.

Our technology is operational across all modern devices and browsers, delivering a consistent experience available to almost everyone who is connected to the Internet. With real-time animated 3D graphics and lifelike speech synthesis, our virtual agents come alive like nothing else on your device.

And you don’t need to be a computer scientist to create a virtual agent — our content management system enables you to script your own complex conversations and present them to your audience across the globe within minutes.

Engage with us today if you are as excited about the possibilities as we are.

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